Saturday, January 9, 2010

Apple Tablet: Does Tech Solve a Business Crisis?

Things to consider:

The release of the Apple tablet is being considered a solution for the publishing crisis / newspapers crisis / media crisis.

Maybe people are just talking to each other more through other tech means, like mobile phones, and they don't need to consume news that much.

Should journalists be social and community organizers rather than "reporters?" What does reporting accomplish these days? What are you as a reporter if nobody knows your name in the social web?

If the trend away from objective, non-partisan reporting towards being invested in a community is true, than what mobile projects can we develop to bring communities closer? And what does that mean for the mobile industry and the job of telecoms?

The new role of telecom would be the role of social hub. Telecoms that are more aware of the social habits of their customer base could service them better. What I don't know is whether the amazing amount of data use brought on by Android apps, iPhone apps and the like have given telecoms any more profounder insight into how to service their end-users.

In this way, perhaps tech can solve a business crisis, for telecoms and media, but I think it's really more likely that understanding humans helps move business forward.

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